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Who can see a dashboard?

An Atwork dashboard is a Charts view on a sheet and follows the sheet's access: who can open it, who sees which numbers, and who can create or delete it.

Members, guests and portal users

Atwork has three kinds of people: members, guests and portal users. See who signs in, what each can see, and who takes a paid seat.

Teams and jobs

Teams group the people who work together and give them a shared space. Jobs record what each person does. Here is how both differ from roles.

Organization settings

Change your Atwork workspace name, logo, default language, calendar and start of week, and manage locations. Only the workspace owner can do this.

Notifications aren't arriving

Fix missing Atwork notifications: per-category in-app, push and email switches, browser permission for push, and what live updates actually controls.

Agents in chat: mentions and hand-offs

Mention a custom agent in a group, space or team chat or a record's comments and it replies there. Turn on Handoffs so agents pass work to each other.

Files and agents

What Atwork's AI agents read from your files: PDF, Word, Excel, PowerPoint, text and images, the size and page limits, and the files they create.

Skills for custom agents

Create a skill in Atwork, set its tool groups, start from an Atwork skill, and add it to a custom agent. Limits, editing and deleting explained.

Email to this sheet

Create an email address for any Atwork sheet, choose who can send to it, and turn incoming emails into rows with their subject, body and attachments.

Write and edit pages with Dana

Type /ask in an Atwork page to have Dana draft text, or select text and click Ask Dana to rewrite, shorten, lengthen, fix or translate it.

Payment methods and AI credit top-ups

How Atwork takes payment, how to update your card, and how to buy AI credit: amounts, when it's credited, and how purchased credit is used.

Upgrade, downgrade or cancel your plan

How to change or cancel your Atwork plan, when it takes effect, and what happens to your members, data and AI credit when you move to a smaller plan.

Invoices and payment problems

Find Atwork invoices, update billing details, and work through a failed or uncredited payment.

Seats: adding and removing people

How Atwork seats work: who takes one, what happens when you add or remove someone mid-cycle, and who is free.

The AI budget

Every Atwork plan includes a monthly AI budget: $1 per org on Free, $5 per seat on Pro, $15 per seat on Business, custom on Enterprise.

Connect Google Calendar

Connect Google Calendar to Atwork for two-way sync and accurate booking availability, and fix an amber reconnect prompt.

Video meetings: Zoom, Meet and Teams

Connect a meeting tool to Atwork so booked calls get a video link automatically, on both the confirmation and the calendar event.

Working hours and availability

Set your working hours and timezone in Atwork so booking links only offer times you are actually free.

Create a booking link

Set up an Atwork scheduling link: duration, buffers, availability and a video meeting, then share the public URL.

How invitees book time with you

What happens when someone opens your Atwork booking link: choosing a slot, confirming, and the meeting link they receive.

Create a sheet

How to create a sheet in Atwork: from the space sidebar or a folder, as a worksheet, tasksheet or template, and the access you need to do it.

Atwork in 5 minutes

The Atwork model explained: workspace, spaces, sheets, items and views, and the shortest path to something useful.

Spaces, folders and sheets

How Atwork organises work: spaces contain folders, sheets, pages and dashboards, and space membership is what grants access.

Set your language, calendar and timezone

Set your Atwork language, calendar system (Gregorian or Jalali) and timezone, and understand why they are independent of each other.

Your profile and notifications

Manage your Atwork profile, security, sessions, working hours and start page, and choose notifications per category and channel.

Contact support

How to reach Atwork support: file a ticket from the help centre, get an assistant answer in minutes, and a person when you need one.

Track and reply to your ticket

Follow your Atwork support tickets: what each status means, how to reply, resolve, reopen and rate.

Dates look wrong

Wrong dates or times in Atwork? Language, calendar system and timezone are three independent settings, and they live in two different places.

The page is blank or out of date

Fix a blank Atwork screen or stale content: hard refresh, clear the cached app, try a private window, and what to send support if it persists.

Something is slow or not working

Narrow down a slow or broken Atwork screen, and what details to include in a support ticket so it can be diagnosed quickly.

Archive and restore rows

Archive rows in Atwork to hide them from views, counts, charts and search without deleting anything, then show or unarchive them again at any time.

Fill a field automatically

Set an Atwork field to fill itself: from a formula, from AI that reads the item, or with a default for new items. Modes, refills, marks and cost.

Build sheets and forms with Dana

Describe a CRM, tracker or intake form and Dana, Atwork's AI assistant, drafts the sheets, fields, links and forms for you to review first.

Vista pages: describe a page, Dana builds it

Add a Vista view or page in Atwork, describe the page you want, and Dana builds it on your live data: dashboards, forms and client status pages.

Insights: ask Dana about a sheet

Open the Insights tab on any Atwork sheet and ask Dana, Atwork's AI assistant, for counts, totals, breakdowns and charts in plain language.