Atwork caches part of itself in your browser so it loads fast and keeps working on a poor connection. Just occasionally that cached copy goes stale after we ship an update, and you get a blank panel or a screen that looks out of date. Work through these in order.
Reload the page bypassing the cache:
Ctrl + Shift + RCmd + Shift + RThis fixes it the large majority of the time.
Open your workspace in a private or incognito window. If it works there, the problem is definitely the cached copy or an extension in your normal window — not your account and not your data.
In your browser settings, clear cookies and site data for your workspace address only (for example northwind.atwork.so). You will be signed out and will sign in again. Your data is untouched — all of it lives on the server, not in the browser.
Ad blockers and privacy extensions occasionally block part of the app and leave a blank area. Disable them for your workspace address and reload.
A blank screen never means lost work. Nothing is stored only in your browser — signing in from another device or another browser shows everything exactly as it was.
Send us a ticket with the page you were on, your browser and version, and whether a private window works. That last detail alone tells us most of what we need.
Related: Contact support · Reset your password