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Work Requests & Approvals

Work Requests & Approvals

One intake form for every internal request, with a clear approval trail and an SLA per service.

OperationsITHRProject Management

About this template

The universal intake desk for internal teams — IT, creative, legal, facilities, finance. Stop losing requests in chat.

  • Requests — a real task sheet: built-in status (your approval trail), priority, assignee, due date and request type, plus the department, the service being requested, an approver and an estimated cost.
  • Services — your catalog of what people can ask for, each with an owning team and an SLA in days.

Ships with a Submit a request form, two draft workflows (notify the team on a new request, and again when a request changes status), and a Requests dashboard by status, department and cost. Sample requests and a starter service catalog are included.

What's inside

2 sheets0 views1 dashboard1 page13 sample rows
RequestsServices